The chain of command defines who should handle the situation if escalation is required.
Internal Questions/Affairs
If a staff member has a general enquiry, or an internal affair (i.e., an issue or problem with another staff member), please refer to this “Chain of command”.
- General issue or question ➡️ Your Assigned Mentor / Sr. Moderator / Administrator
- Issue with an Administrator ➡️ Developer
- Issue with a Developer ➡️ Owner
- Issue with an Owner ➡️ Developer
📝 Note
If you want to bring up a concern about another staff member but feel uncomfortable because they’re close to a certain admin, you can always reach out to a different admin instead. They’ll handle it fairly and keep things discreet, we expect that from all our admins anyway, but we get that sometimes it just feels easier that way.